Returns & Refunds
Not happy with your order? No problem. We make returns easy.
Our 30-Day Return Policy
You have 30 days from the date of delivery to return most items for a full refund. Items must be unused, in their original packaging, and in the same condition you received them. Once we receive and inspect your return, we'll notify you and issue your refund to the original payment method.
How It Works
Initiate Your Return
Go to My Orders, select the item, and click 'Request Return' within 30 days of delivery.
Ship It Back
Print the prepaid label we email you and drop off the package at any carrier location.
Get Refunded
Once we receive and inspect your return, your refund is issued within 5-7 business days.
Eligible for Return
- • Unused items in original packaging
- • Items with all original tags attached
- • Defective or damaged products
- • Wrong items shipped
- • Unopened personal care items
Non-Returnable Items
- • Gift cards and digital products
- • Final sale or clearance items
- • Perishable goods and groceries
- • Personalized or custom products
- • Intimate apparel and swimwear
Common Questions
Who pays for return shipping?
We provide a free prepaid return label for all domestic returns. International return shipping costs are the responsibility of the customer, except in cases of defective or incorrectly shipped items.
When will I receive my refund?
Once your return is received and inspected, we'll send you an email confirmation. Refunds are typically processed within 5-7 business days and credited to your original payment method.
Can I exchange an item?
The fastest way to exchange is to return the original item for a refund and place a new order for the item you want. This ensures you get the new item as quickly as possible.
What if my item arrives damaged?
We're sorry! Please contact us within 7 days of delivery with photos of the damage. We'll send a replacement or issue a full refund — no return required.