Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact customer support. This may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our site.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send you order confirmations, shipping updates, and customer service communications
• Respond to your comments, questions, and customer service requests
• Send you marketing communications (with your consent)
• Improve our website, products, and services
• Detect and prevent fraud or other illegal activities
• Comply with legal obligations

3. Sharing of Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who help us operate our business (payment processors, shipping carriers, etc.)
• Sellers on our platform, but only the information necessary to fulfill your order
• Law enforcement or government agencies when required by law
• Other parties in connection with a business transaction (merger, acquisition, etc.)

4. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though disabling them may limit your ability to use certain features of our site.

5. Data Security

We take the security of your information seriously and use industry-standard encryption (SSL/TLS) to protect data in transit. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your information.

6. Your Rights and Choices

You have the right to:

• Access and update your account information at any time
• Opt out of marketing communications by clicking "unsubscribe" in any email
• Request deletion of your account and personal data
• Request a copy of the personal data we hold about you

7. Children's Privacy

Our service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date above.

9. Contact Us

If you have any questions about this privacy policy or our practices, please contact us atprivacy@shoply.com.